By Chris Camp @ October 16, 2008 2:42 AM / Wsb Radio
(WSB Radio) -- Fulton County and the City of Milton are investigating the handing of a call to the Fulton County 911 Center. It took 46 minutes to get an ambulance to a car wreck and one of the victims died two days later at the hospital.
It happened on September 22 in the city of Milton, a motorist reported the accident to Fulton 911 at 3:40 a.m. He could only tell them there was a car off the road with it's lights on and it looked like and accident may have just happened.
The 911 dispatcher called Rural Metro Ambulance and notified them, but their dispatcher questioned whether it may be just a stalled car and didn't send anyone. and recommended they call "Alpharetta 911" to respond. It was another 20 minutes before a Milton officer got to the scene and found 21 year old Erika Blood and her passenger comatose and seriously injured.
It was another 20 minutes, 46 minutes after the first call that the ambulance arrived on the scene and took both patients to the hospital. The director of Rural Metro Ambulance tells Channel Two Action News he has investigated the incident and now an ambulance will be dispatched every time there is a call and then called back if it's not needed.
He also says they changed their 911 service to the Alpharetta 911 center on October 1st. and haven't had any problems with calls since the change.
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